Terms of Service
The short version
Trackr is a personal tracking app you can use on your iPhone. You need an account, you must be at least 13, and you're responsible for the content you log. Trackr Pro is a subscription billed by Apple — it renews automatically until you cancel in App Store settings. We provide the app "as is," without warranties, and our liability is capped. Be reasonable, don't abuse the service, and these terms govern your use.
1. Agreement
These Terms of Service ("Terms") are a binding agreement between you and Garson Tech ("Trackr", "we", "our", or "us") governing your access to and use of the Trackr mobile application, related services, and any websites we operate (collectively, the "Service"). By creating an account, downloading the app, or using the Service, you agree to these Terms. If you don't agree, don't use the Service.
2. Eligibility
- You must be at least 13 years old (or 16 in jurisdictions that require it) to use Trackr.
- If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
- You may not use the Service if you are barred from doing so under applicable law.
3. Your Account
To use the Service you must create an account, either with an email and password or via Sign in with Apple or Google. You are responsible for:
- Providing accurate information and keeping it up to date.
- Maintaining the confidentiality of your credentials.
- All activity that occurs under your account.
Notify us at garsontech@gmail.com if you suspect unauthorized access to your account.
4. Your Content
"Your Content" means the trackers, entries, photos, notes, and any other material you create or upload through the Service.
4.1 Ownership
You own Your Content. We claim no ownership over it.
4.2 License to operate the Service
You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, reproduce, and back up Your Content solely to operate, provide, and improve the Service for you (for example: syncing across your devices, generating opt-in AI summaries you request, restoring your data after reinstall). This license terminates when you delete Your Content or delete your account, except where retention is required by law or for routine backup cycles.
4.3 Your responsibility for Your Content
You are solely responsible for Your Content and the consequences of creating, storing, or sharing it. You represent that you have all necessary rights to upload it and that it does not violate any law or third-party right.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Upload content that is infringing, defamatory, harassing, hateful, obscene, or otherwise objectionable.
- Attempt to probe, scan, reverse engineer, decompile, or circumvent the security of the Service, except where such restriction is prohibited by law.
- Interfere with or disrupt the Service, its servers, or networks, including by sending malware, denial-of-service traffic, or excessive automated requests.
- Use the Service to build a competing product, scrape data, or train machine-learning models on other users' content.
- Impersonate any person or entity, or misrepresent your affiliation with one.
- Bypass, abuse, or attempt to bypass any rate limits, App Check attestation, subscription gating, or usage caps.
- Use the Service to track another person without their informed consent, or to log information about a minor without the consent of their parent or legal guardian.
6. Subscriptions and Billing
6.1 Free and Pro
Trackr is free to use with limits. Trackr Pro is an optional subscription that unlocks features such as unlimited trackers, photo fields, AI summaries, and full entry history.
6.2 Billing through Apple
Trackr Pro is sold and billed by Apple through the App Store. Your subscription is governed by these Terms and by Apple's Media Services Terms. By subscribing you authorize Apple to charge the payment method on file for the price shown at checkout.
6.3 Auto-renewal
Subscriptions auto-renew at the end of each billing period (monthly or yearly, depending on the plan you selected) at the then-current price unless you cancel at least 24 hours before the period ends. You can manage and cancel your subscription in Settings → Apple ID → Subscriptions on your device.
6.4 Free trial
If a free trial is offered, you must cancel before the trial ends to avoid being charged. Eligibility for trials is determined by Apple.
6.5 Refunds
All purchases are processed by Apple and refund requests are handled by Apple under its refund policy. We do not process refunds directly. You can request a refund at reportaproblem.apple.com.
6.6 Price changes
We may change the price of a subscription. Where required by Apple's rules, price changes will not take effect until your express consent has been collected or, where permitted, until you have been given prior notice and an opportunity to cancel.
7. AI Features
AI weekly summaries are an opt-in Pro feature. By enabling AI summaries on a tracker you authorize Trackr to send that tracker's recent entries (with identifiers stripped and photos replaced by a placeholder) to Google Cloud Vertex AI for processing. AI-generated content is provided for informational purposes only — it is not medical, legal, financial, or professional advice, and may be incomplete or incorrect. You should not rely on AI summaries for any decision with significant consequences. You can disable AI summaries on a tracker at any time. See the Privacy Policy for details on what data is sent and how it is handled.
8. Intellectual Property
The Service, including the Trackr name, logo, app design, source code, and documentation, is owned by Garson Tech and protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use, subject to these Terms. No other rights are granted.
9. Feedback
If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation. We are under no obligation to keep feedback confidential.
10. Third-Party Services
The Service relies on third-party providers including Apple, Google (Firebase, Vertex AI), and other vendors listed in our Privacy Policy. Your use of those providers' services is also governed by their own terms, and we are not responsible for their acts or omissions. Sign in with Apple is governed by Apple's terms; Sign in with Google is governed by Google's terms.
11. Termination
You may stop using the Service at any time, delete the app, sign out, or delete your account by emailing garsontech@gmail.com.
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, if required to comply with law, or if continuing to provide the Service to you would expose us or other users to legal or security risk. Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (ownership, disclaimers, limitation of liability, dispute resolution) will survive.
12. Service Availability
Trackr is local-first: your data is stored on your device and the app works without an internet connection. Cloud sync and AI features depend on third-party services that may be unavailable from time to time. We do not guarantee uninterrupted or error-free operation, and we may modify, suspend, or discontinue any part of the Service at any time. We will try to give reasonable notice of material changes that affect your stored data.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED. TRACKR IS NOT A MEDICAL, HEALTH, FITNESS, OR FINANCIAL ADVICE PROVIDER. IT IS A JOURNAL — DECISIONS YOU MAKE BASED ON YOUR LOGS OR ON AI-GENERATED SUMMARIES ARE YOUR OWN.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL GARSON TECH, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) USD $20.
Some jurisdictions do not allow the limitation of certain liabilities, so portions of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
15. Indemnification
You agree to defend, indemnify, and hold harmless Garson Tech and its affiliates from any claim, demand, loss, or damage (including reasonable attorneys' fees) arising out of (a) Your Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right.
16. Apple-Specific Terms
Because Trackr is distributed through the Apple App Store, the following terms apply between you and Apple Inc.:
- These Terms are between you and Garson Tech, not Apple. Apple is not responsible for the Service or its content.
- The license to use the Service is granted to you only for use on Apple-branded products that you own or control and as permitted by the App Store Terms of Service.
- Apple has no obligation to provide maintenance or support for the Service.
- If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Service.
- Apple is not responsible for addressing any claims by you or any third party relating to the Service, including product liability, legal/regulatory non-compliance, or consumer-protection claims.
- If a third party claims the Service or your possession and use of it infringes their intellectual-property rights, Garson Tech (not Apple) is solely responsible for investigation, defense, settlement, and discharge of that claim.
- You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes we will update the "Last updated" date at the top and, for significant changes, notify you in the app before they take effect. Continuing to use the Service after the change becomes effective means you accept the updated Terms. If you don't agree, stop using the Service and delete your account.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of New York, U.S.A., without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be resolved in the state or federal courts located in New York County, New York, and you and we consent to personal jurisdiction there. This section does not deprive you of any mandatory consumer-protection rights you may have under the law of your country of residence.
19. Miscellaneous
- Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us regarding the Service.
- Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
- No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Notices. We may notify you through the app, by email to your account address, or by posting on our website.
20. Contact
Questions about these Terms: garsontech@gmail.com.